Our team is a group of dedicated compassionate professionals from varied levels of experience and talent.
We speak your language, and understand your needs. Never worry about being confused by technical jargon again.
We are good listeners. We’ll do everything we can to assess your situation and give you the best advice and services.
“I’m also lucky to have such an intelligent, sympathetic and helpful accountant! (Not to mention your fabulous team, they really are an extraordinary bunch of people.)…. Love and gratitude”
“Dear Elisabeth and all the team: Thank you all very much for the support this year…Have a restful break and see you all in the New Year. Kind regards.”
Revised: May 1, 2021
We may collect the following categories and types of “Personal Information”:
We may use your Personal Information for the following categories of use:
Without the use of your information, however, we may not be able to provide you the products, services, or information you request.
We may collect Personal Information from the following sources:
From time to time, we may establish a business relationship with other businesses whom we believe trustworthy and have privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, data storage and management, and marketing and promotions. We only provide our Service Providers with the information necessary for them to perform these services on our behalf.
We may share Personal Information with businesses controlling, controlled by, or under common control with us.
Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose Personal Information and any other information about you to government or law enforcement officials or private parties if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property, or rights of our company or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.
We may use Google Analytics on the Site and Services to analyse how users use the Site and Services, and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
You can opt out of receiving marketing e-mails from us by following the link provided at the bottom of all marketing e-mails you receive from us. You are able to opt out of receiving marketing e-mails from us, however, you cannot opt out of receiving all e-mails from us, such as e-mails about the status of your account.
Please be aware that whenever you share information on any public area of the Site or Services, that information may be accessed by others. In addition, please remember that when you share information in any other communications with third parties, that information may be passed along or made public by others. This means that anyone with access to such information can potentially use it for any purpose, including sending unsolicited communications.
We maintain physical, electronic, and procedural safeguards to protect the confidentiality and security of information transmitted to us. However, no data transmission over the Internet or other network can be guaranteed to be 100% secure. As a result, while we strive to protect information transmitted on or through the Site or Services, we cannot and do not guarantee the security of any information you transmit on or through the Site or Services, and you do so at your own risk.
Please be aware that your Personal Information and communications may be transferred to and maintained on servers or databases located outside of Australia. Please be advised that we may process and store information overseas, including in the United States.
If you would like to access or correct your information in our records, please contact us on the contact information available on the Site. We will promptly respond to your request.
We will aim to investigate and resolve your complaint as soon as possible, usually within 30 days of receiving it. If you are not satisfied with our response, you may lodge a formal complaint with the Office of the Australian Information Commissioner